14 DIY chatbot tactics
Businesses are moving their “bot strategy” from vision to reality. Everyday, there are new tools, platforms and intelligent assistants promising that anyone can master chatbot making, which will deliver real business value. Unlike the popular belief, chatbot making doesn’t necessarily have to be ...
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4 Tips to write dialogues for chatbot conversations
Chatbots have gradually become an indispensable component of the modern business ecosystem, and good writing is absolutely imperative in a well-designed conversational interface. Communicating in dialogues is a much more accessible and straightforward way of delivering information to a customer be...
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Acquisition V/S Retention: The war is on
4% of companies focus more on acquisition than on retention. Only 18% have a greater focus on customer retention than on customer acquisition. Which of them are on the right track? Which ones need to fix their priorities? Let’s find out! What is customer acquisition? Customer acquisitio...
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Let the sales cycle begin with chatbots!
In today’s world, everything is going digital. Everything is getting automated and is made easier for us. In the recent trend, we can see how AI-equipped chatbots are coming to use in all sectors of industries. Businesses are constantly looking out for new ways to implementing innovati...
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Increase your customer lifetime value
Trying to acquire new customers is 5x more expensive than retaining existing customers. That’s one of the reasons why increasing your Customer Lifetime Value is an effective way to increase your revenue and profitability. In spite of this, 44% of companies still care more about customer acquis...
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